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We care about you and your cat
Feel free to submit a ticket to us for quick help or related issues with a Litterbox.com order or product.
Submit a ticket
If you need to return a product or report another issue, please submit a ticket here.
Popular support questions
What do I do if a product is missing from my Litterbox.com order?
You can submit a ticket above. Choose “Missing item(s)” using the dropdown menu. (And please apologize to your cat for us!)Can I change my litter subscription?
Yes! Change your subscription any time at no cost. We'll send you an email before we ship each box, so you can change, skip, cancel, or add litter to your order. Get the right amount of litter right when you want it.How do I cancel my litter subscription?
You can cancel your subscription at any time by simply logging in to your account and hitting cancel. There are no cancellation fees.
